Citizen Ticket

Spirit of Speyside Whisky Festival: Managing a Multi-Event Programme with Citizen Ticket

Delivering a large-scale programme requires reliable event management tools. The Spirit of Speyside team chose the Citizen Ticket event ticketing platform to help streamline bookings, support their event partners, and ensure a smooth customer experience.

Eventree x H&M LA Mega Event

This case study explores how H&M’s 2025 LA festival used Eventree to manage accreditation, access, safety compliance, and catering. Ensuring smooth operations across a complex, high-capacity site.

The ticket platform for bookings and visitor attractions

Citizen Ticket is a bookings and event management platform designed to support time-slot experiences and visitor attractions by providing a set of tools that increases revenue, and saves time for the operator.

Gold Standard Event Management Software

“Eventree's comprehensive features and streamlined processes collectively save thousands of admin hours for event organisers”

Fallow Festival Fund launched at Festival Congress

The Association of Independent Festivals (AIF) and Citizen Ticket have partnered to create the Fallow Festival Fund, a new package to support independent uk festivals forced to take a fallow year.

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No More Ticket Queues

Replace frustrating online queues with a 30 second event sellout.

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Citizen Ticket: Multi-Event Specialists

Running large festivals such as the Northern Ireland Science Festival and Fringe by the Sea involves intricate planning and execution. Both festivals have partnered with Citizen Ticket, a platform that simplifies operations by handling customer queries, ticketing, and more.

Wild Shore: A Visitor Attraction Case Study

In this video case study, we delve into the partnership between Foxlake Adventures and Citizen Ticket. Learn how Citizen Ticket's advanced ticket management tools have streamlined operations and improved the visitor experience at both the Foxlake Adventures and Blackpool locations.

Catering done Wight: How Eventree saves money and prevents food wastage at the Isle of Wight Festival.

Catering and Accreditation are often referred to as the two most important and contentious parts of festival organisation which makes us wonder why we built a product to service them.

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Glastonbury 2024: CT on-site

Since first providing a bespoke scanning solution in 2019, the service we deliver to Glastonbury has grown to encompass a full H&S induction and photo-id scanning system for build & break, as well as our industry-leading fraud detection and prevention system for staff wristbands.

Citizen Ticket Case Studies

Showcasing how Citizen Ticket's platform has been used to accelerate events!

Citizen Ticket strengthens market position with TicketSellers & Eventree acquisition

Ticketing and bookings platform Citizen Ticket has announced its acquisition of TicketSellers & Eventree, a fellow player in the event ticketing industry with over 25 years of operational excellence, for an undisclosed sum.

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Citizen Ticket expands client portfolio nationally and internationally with several significant client wins

Citizen Ticket, an innovative UK ticketing & bookings platform has announced a number of new international and UK client wins with various large-scale events, venues and visitor attractions.

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Event Organiser Discussion Panel 2023

Get event industry insights from the leading event organisers in the country. At the 2023 CT Social, Edinburgh's top event organisers took part in a discussion panel and talked about festivals shutting down, event funding, and even how to nail a good event launch!

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*FULL EBOOK* Accelerate Your Event and Ticket Sales: The Complete Guide

Access this full ebook for free today. It is the ultimate guide on the secrets to selling tickets and growing your events.

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Unleashing the Power of Data: Insights for Revolutionising Your Ticket Sales

In our recent webinar, we delved deep into this subject, exploring the many benefits of embracing data, the different sources to tap into, and how to leverage data to optimise your marketing efforts.

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4 Reasons Why You Should Be Capturing Customer Data

As an event organiser, capturing customer data when selling tickets is crucial for a number of reasons. Doing so consistently will allow you to better segment your target market, discover trends in buying behaviour, and customise individual communication strategies.

Platform Release

Platform Release: Va Va Shot

Va Va Shot was released on Friday 2nd June 2023. New Features Email centreThe email centre has been reorganised, to make it more approachable and familiar.Citizen TicketCitizen TicketCRM - Customer lookup - Purchases - Dropdown updateFor improved clarity, the dropdown in the CRM now shows the link to ‘options’

Platform Feature

Email centre

The email centre has been reorganised, to make it more approachable and familiar.

Platform Feature

CRM - Customer lookup - Purchases - Dropdown update

For improved clarity, the dropdown in the CRM now shows the link to ‘options’ rather than just ‘Refund’ or ‘Exchange’

Platform Feature

Events Dashboard tidy/polish

Platform Feature

CRM - Transfers

The organiser can now see the transfer history of their customer.

Platform Feature

Eventotron

Eventotron is now fully integrated with the Citizen Ticket platform.

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5 Easy Ways To Become A Sustainable Event Company

If you're a green event company, you're in good company. But if you want to take your sustainability game to the next level, there are some key steps you can take.

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How To Reach Your Event’s Sustainability Goals

At first glance, it might seem like reaching your event's sustainability goal is an impossible task. But with a little planning and the right tools, you can make even the toughest goals achievable.